AGENT · SUPPLIER ONBOARDING

New suppliers go through structured due diligence before onboarding.

Supplier Onboarding runs automated due diligence on new suppliers: company registry, credit info, ESG sustainability certifications, geopolitical exposure, ethical labour standards compliance. Structured output for the purchasing manager. Aligned with EU CSRD 2022/2464.

02 · AGENT IN ACTION

Supplier Onboarding at work.

Context

Why it exists.

Onboarding a new supplier in a mid-large manufacturing company is a multi-step process requiring several checks: company registry, credit info, sustainability certifications, geopolitical exposure. For suppliers in regulated sectors — automotive with IATF 16949, medical components with MDR — the checks are even more structured. The CSRD introduces supply-chain sustainability reporting requirements that make pre-onboarding due diligence an operational requirement.

What it does

How it works each qualification.

Supplier Onboarding runs the multiple checks automatically on a new supplier qualification request: company registry, public financials for the last three years, declared ESG certifications (ISO 14001, B-Corp, EcoVadis), geopolitical exposure, ethical labour compliance under EU Directive 2024/1760. It produces a structured report with an overall score and references to the evidence.

Supervision

The qualification decision stays with the manager.

The qualification decision stays with the purchasing manager under the manufacturer's procedures. The agent runs the checks and produces the report with score and recommendation: the final assessment and formal supplier qualification are the manager's responsibility.

03 WHO IT SERVES

From purchasing manager to sustainability lead.

Purchasing manager

The manager reclaims the time spent on manually collecting checks: registry, financials, certifications, geopolitical exposure. The structured report arrives with an overall score and evidence references for the qualification decision.

Vendor · Acme Forge due diligence
Credit info B+ · 36 months
ESG · CSRD reporting complete
Geopolitics monitored
Approval bundle to the buyer

Sustainability lead

The sustainability lead has structured visibility on the ESG status and certifications of suppliers in the onboarding pipeline. CSRD supply-chain reporting starts from data collected systematically, not from after-the-fact collection.

Line L3 · SKU-441 7-day fcst
Week 23 8,400 units
Week 24 9,100 units
MES · MRP fed
Variance vs plan: +6%

Compliance lead

The compliance lead sees the qualification process of each supplier in a traceable way, with the audit registry readable for CSRD inspection. The agent applies in manufacturing, retail, and any sector with structured supply chains.

Dock BK-4 12 slots today
09:30 · carrier A high priority
10:15 · carrier B standard
11:00 · carrier C delayed · rescheduled
Average wait time: 18'
04 EXAMPLE OF A PROCESS

Qualifying a mechanical components supplier.

The qualification request

The agent activates on the request from the management system.

For a manufacturing company with 30-40 new suppliers to qualify each year, Supplier Onboarding activates on the qualification request submitted by the purchasing team in the management system. The request comes in for Tecno Components Ltd, a mechanical components supplier from Brescia.

The parallel checks

Registry, credit info, ESG, geopolitics: five fronts in parallel.

The agent runs the checks: company registry (via credit info provider integrated during delivery, like Cerved or equivalent), public financials for the last three years, declared ESG certifications (ISO 14001, B-Corp), geopolitical exposure (registered and operational address, supplier-declared supply chain), ethical labour compliance under EU Directive 2024/1760.

The report and the decision

Score 82/100, standard qualification, CSRD audit registry.

Within minutes the report reaches the purchasing manager's channel with an overall score (82/100), evidence by item, and a recommendation: standard qualification. The manager reviews the report and authorises the qualification. The agent updates the management system and records the process in the audit registry for CSRD documentation.

05 CONFIGURATION

Declarative rules, credit info provider in delivery.

The Supplier Onboarding rules are declarative. The purchasing team and sustainability lead define in a readable format the qualification criteria by supplier category (minimum credit info, required certifications, geopolitical exposure thresholds), the weight of individual factors in the overall score, the cases that trigger automatic blocking (adverse entries, absence of mandatory certifications for the category). The rules live in the customer's repository, versioned.

Prerequisite — the customer must hold an active subscription to credit info services (Cerved, Cribis, or equivalent). Integration with these services is delivered via a dedicated adapter during the project by the Exelab team.

SPEC SHEET
Language
TypeScript (Node.js)
LLM model
customer's choice: Anthropic, OpenAI, Mistral, open source models hosted internally, AWS Bedrock for a private model
Built-in controls used
pii-detector, credential-detector
Native delivery channels
Slack, Telegram, WhatsApp, OpenAI-compatible HTTP
Company registry + credit info provider integration
dedicated adapter delivered during the project (Cerved, Cribis, or equivalent)
Prerequisite
active customer subscription to a credit info provider
Memory
persistent per instance, pgvector + PostgreSQL FTS on historical supplier profiles
Registry
append-only, queryable with a standard SQL client (CSRD audit inspectable)
06 FREQUENTLY ASKED QUESTIONS

Frequently asked questions about the agent.

No. The agent runs the checks and produces the report with score and recommendation. The qualification decision stays with the purchasing manager under the company's procedures.

Sustainability certifications (B-Corp, ISO 14001, EcoVadis) are verified against the supplier's declarations and available public sources. The certifications required by supplier category are configured by the sustainability lead in the declarative rules. For suppliers in sectors with specific regulatory requirements (automotive with IATF 16949, for example), the manager configures the additional criteria.

Adverse entries trigger automatic blocking with escalation to the purchasing manager and compliance team. The decision to proceed with qualification despite the finding, or to reject the supplier, stays with the manager, with a trace of the decision in the audit registry.

The typical pattern for Supplier Onboarding is 12-18 weeks. Discovery 2-3 weeks, criteria and rule configuration with the purchasing team 3-4 weeks, credit info provider and purchasing management system integration 5-7 weeks, hand-off to the responsible team 2-3 weeks.

From a 30-minute conversation to the squad in production.

A 30-45 minute conversation to understand how Supplier Onboarding would configure to the customer's case. Which credit info providers, which mandatory certifications by supplier category, which annual volume of new suppliers to qualify.