06:30 Document Extractor
The morning's documents are already extracted.
For the head of administration at a manufacturing company, the day starts with the invoice queue already processed. Document Extractor read overnight 47 supplier invoices received via certified email and EDI webhook: it extracted VAT number, lines, amounts, and IBAN, validated against the supplier master data in the management system, and automatically reconciled 39 standard invoices. Eight flags remain in the Slack channel — changed IBAN, amount out of threshold, new line — each with a direct link to the management system record.
09:45 Schedule Optimizer
The weekly calendar is re-planned.
A strategic supplier reports a three-day delivery delay on a critical component. Schedule Optimizer receives the event, re-reads the production plan constraints (shifts, available lines, customer orders with SLA, material dependencies) and proposes three weekly re-planning scenarios with estimated impact on customer deliveries and overtime costs. The planning lead picks the scenario with the lowest customer impact, and the agent updates calendars, shifts, and linked orders in the management system.
14:20 Workflow Coordinator
The escalation starts automatically.
A corporate customer onboarding is passing from department to department: legal, security, IT, finance. Workflow Coordinator monitors the steps and recognises that the security validation has been stalled 48 hours beyond the agreed time threshold. It notifies the head of security in their Slack channel of the pending record with a direct link, copying the onboarding lead. If there is no response within four hours, the escalation rises to the operations director according to the defined matrix.
— Squad
Four agents, one same instance configuration.
The four operations agents each connect to different systems — certified email and management system for the first, ERP and MES for the second, ticketing and Slack for the third, banks and payment schedules for the fourth — but share work state through shared memory and follow the same instance configuration. It is an operating model where specialised agents work together with the same rules and the same audit registry.